Shipping Policy
Shipping Locations
At Horodox, we currently offer shipping services within the United States only. We apologize for any inconvenience caused and appreciate your understanding.
Processing Time
Once your order is placed, please allow us 0-3 business days for processing. During this time, we will carefully prepare your items for shipment.
Shipping Time
After the processing period, your order will be shipped and typically arrives within 2-4 business days. Please note that unforeseen circumstances or high-demand periods may occasionally cause slight delays.
Shipping Fee
For all orders within the United States, a standard shipping fee of $6.95 will be applied. This fee helps cover the cost of packaging and delivery to ensure your items arrive safely and promptly.
Order Tracking
To keep you updated on the status of your order, we provide a tracking number for every shipment. Once your order is on its way, you will receive an email notification with the tracking details. You can use this information to track your package’s progress and estimated delivery date.
Business Days
Our shipping services operate on business days, which are Monday through Saturday, excluding weekends and public holidays. Please consider this when estimating the arrival time of your order.
Return Policy
This page outlines our shipping policy to ensure transparency and clarity regarding the delivery of your purchases.
Shipping Locations
Currently, we only offer shipping within the United States. We do not ship internationally at this time.
Processing Time
Once your order is placed, please allow 1-2 business days for processing before shipment. We will make every effort to process and ship your order as quickly as possible.
Shipping Time and Fees
After the processing period, your order will be shipped and should arrive within 3-5 business days. Please note that shipping times may vary depending on the destination and any unforeseen circumstances. For orders within the United States, we charge a flat shipping fee of $7.95. This fee will be added to your total order amount during the checkout process.
Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns within 18 days from the date of delivery. Please review our Return Policy page for detailed instructions on how to initiate a return and for information on eligible products.
Business Days
Our business days are Monday through Sunday.
Contact Us
If you have any further questions or concerns regarding our shipping policy or any other inquiries, please feel free to reach out to our customer support team. You can contact us via email at [email protected]. We strive to respond to all inquiries within 24-48 hours.